Orders Policy



Minimum Order Amount: $200 (There is not a minimum for dropship accounts)


Valid Sales Tax ID is required to purchase from FootwearUS wholesale. In most US states, the Sales Tax ID is called a Sales & Use Tax ID. It can also be called a Reseller's Permit/LicenseResale Number or Resale Certificate. The Sales Tax ID must be associated to your business through which you are purchasing our wholesale products for resale. 


Forms of payment: We accept Visa, MasterCard, American Express, Discover, PayPal, money order, certified check, wire transfer, or credit line (if available).


In the event that your credit card is declined:  Please make sure your billing address is entered correctly and is associated with the corresponding credit card. If you are still experiencing difficulties completing your transaction, please contact your financial institution to determine the cause.


To cancel or change your order: Please contact us immediately. Email requests will be received and processed first before all phone requests.  If your order has already been processed and shipped before we hear from you, your shipping costs are non-refundable. You may also be responsible for other fees associated with the cancellation or change of your order. Therefore, contacting us immediately by email, should you want to change or cancel your order, is important.


If an item you ordered is out-of-stock or back-ordered: Most of our retailers want their order as soon as possible, so if an item is unavailable, your order will be shipped without the item. In addition we will contact you to let you know if your item is out of stock or back-ordered, in case you would like to replace it with another product. We will ship any missing items as soon as we receive them from the manufacturer and will notify you when the shipment goes out.


Our site is secure, and so is your information: The security of your payment and personal information is our top priority. Our Secure Sockets Layer (SSL) protocol has the premier industry certification and guarantees secure and safe online transactions, 24 hours a day, 7 days a week. All of your personal information, including credit card number, name and address, will be encrpyted so that it cannot be read over the Internet.


Phone orders: FootwearUS will only accept case pack orders by phone. All open stock and drop ship orders can only be purchased online through our website, FootwearUS.com.


Please see our Shipping Policy for related information on orders.